Samsung Heat Pump Review 2026: Pricing, Models, Features
If you’re a UK homeowner or landlord in London, Brighton, Oxford, Southampton, Bristol, or Cardiff looking for a stylish, whisper-quiet renewable heating solution, this Samsung heat pump review gives you all the key facts on performance, costs, and suitability to help you decide on an air source heat pump upgrade.
Samsung Heat Pump Review: At a Glance
In this Samsung heat pump review, we’ll start with a concise overview of the most important details so you can quickly see if the EHS Mono HT Quiet series matches your needs. Here’s a comprehensive table highlighting features, efficiency, costs, and more.
| Feature | Details |
|---|---|
| Models Available | EHS Mono HT Quiet (8kW, 12kW, 14kW, 16kW) air-to-water heat pumps |
| Efficiency (SCOP @ 35°C) | Up to 4.9 (490% efficiency) |
| Energy Rating | A+++ |
| Noise Level | As low as 35 dB (Quiet Mark certified) |
| Purchase Cost (unit only) | £4,200–£7,500 |
| Installation Cost | £8,500–£16,000 (full system, before £7,500 BUS grant) |
| Running Costs | £800–£1,300 annually; savings up to £400 vs. gas boiler |
| Maintenance Requirements | Annual service recommended (£150–£300); SmartThings app monitoring |
| Best For | Medium to large homes (120–350 sq m), retrofits needing high flow temps (up to 70°C) |
| Trustpilot Rating (Samsung UK) | 4.3/5 (over 15,000 reviews) |
| Which? Ratings | Positive feedback on quietness and design; no dedicated 2026 score |
| Warranty | 7 years parts & labour (extendable) |
For expert heat pump installation in Southern England, Greater London, South West England, and South Wales—including London, Brighton, Oxford, Southampton, Bristol, and Cardiff—EE Renewables provides MCS-certified services. Get in touch today for a free quote tailored to your property.
Should You Consider a Samsung Heat Pump?
Yes, you should consider a Samsung heat pump if you want a sleek, ultra-quiet renewable heating system that works well with existing radiators.
Samsung Electronics, the global Korean technology leader founded in 1938, entered the UK heat pump market with its EHS (Eco Heating System) series, leveraging its expertise in inverter technology and smart controls to offer high-temperature, low-noise air-to-water models.
Pros & Cons of Samsung Heat Pumps
Pros
- Exceptionally quiet operation (35 dB) with Quiet Mark certification, perfect for noise-sensitive areas
- High flow temperature (up to 70°C) allowing use with existing radiators without major upgrades
- Stylish monobloc design with premium finish that blends into modern properties
- SmartThings app integration for remote control, energy monitoring, and voice assistant compatibility
- Strong cold-weather performance down to -25°C with maintained capacity
- 7-year warranty as standard, with good aftersales support in the UK
- Eligible for £7,500 Boiler Upgrade Scheme grant
Cons
- Higher upfront cost compared to budget brands
- Slightly lower SCOP than some premium competitors in low-temperature systems
- App occasionally reported as glitchy by a minority of users
- Limited model variety (only four power outputs)
- May require additional buffer tank for optimal performance in larger homes
What is the Efficiency of Samsung Heat Pumps?
The efficiency of Samsung heat pumps reaches a SCOP of up to 4.9 at 35°C flow temperature, delivering nearly 490% energy output for every unit of electricity consumed and earning an A+++ energy label. This significantly outperforms traditional gas boilers (typically 90% efficient), potentially cutting your carbon footprint by 70-80% while providing reliable heating and hot water.
The inverter compressor adjusts power output dynamically, maintaining COPs of 3.8-4.5 even in cold UK winters down to -25°C. For homeowners in milder Southern England regions like Bristol or Southampton, this translates to real-world seasonal efficiencies of 420-460%, especially when paired with oversized radiators or underfloor heating.
Landlords in Greater London managing rental properties can benefit from the high-temperature capability, which supports better EPC ratings without full system overhauls.
What are the Costs of Samsung Heat Pumps?
The costs of Samsung heat pumps position them as a premium yet accessible option, with units starting around £4,200 and full installations qualifying for the £7,500 BUS grant to improve affordability.
| Component | Est. Cost (before BUS grant) |
|---|---|
| 8kW Unit + Full Installation | £8,500-£11,000 |
| 12kW Unit + Full Installation | £10,000-£13,000 |
| 14kW Unit + Full Installation | £11,500-£15,000 |
| 16kW Unit + Full Installation | £13,000-£16,000 |
| Annual Maintenance | £150-£300 |
| Typical Annual Running Cost | £800-£1,300 |
Samsung Heat Pump Model Range
The Samsung heat pump model range focuses on the EHS Mono HT Quiet series, a monobloc air-to-water system designed for high-temperature output and ultra-low noise, making it particularly suitable for UK retrofits.
| Model | Power Output | Suitable Home Size | SCOP (35°C) | Max Flow Temp | Price (unit only) |
|---|---|---|---|---|---|
| EHS Mono HT Quiet 8kW | 8kW | 120-180 sq m | 4.9 | 70°C | £4,200-£5,000 |
| EHS Mono HT Quiet 12kW | 12kW | 180-250 sq m | 4.8 | 70°C | £5,000-£6,000 |
| EHS Mono HT Quiet 14kW | 14kW | 250-300 sq m | 4.7 | 70°C | £6,000-£6,800 |
| EHS Mono HT Quiet 16kW | 16kW | 300-350 sq m | 4.6 | 70°C | £6,800-£7,500 |
What are the Installation Costs for Samsung Heat Pumps?
Installation costs for Samsung heat pumps typically range from £8,500 to £16,000 for a complete system, including the outdoor monobloc unit, indoor controls, hot water cylinder, and any minor adaptations, before deducting the £7,500 Boiler Upgrade Scheme grant.
A 12kW model for a 200 sq m semi-detached home in Oxford might cost around £11,000-£13,000, with net costs falling to £3,500-£5,500 after the grant. MCS-certified installers perform a heat loss calculation to ensure the correct sizing, and most installations take 2-4 days with minimal disruption.
What are the Running Costs of Samsung Heat Pumps?
Running costs of Samsung heat pumps average £800-£1,300 per year for a typical UK household, depending on electricity tariffs, home insulation, and usage patterns.
With a high SCOP of 4.9, they can save around £400 annually compared to a modern gas boiler, especially on time-of-use tariffs such as Octopus Intelligent or Agile.
For a 250 sq m property in London, expect annual electricity usage of 3,200-4,200 kWh at 15p/kWh, equating to £480-£630 for heating and hot water, with further reductions possible when combined with solar PV.
What are the Maintenance and Servicing Requirements for Samsung Heat Pumps?
Maintenance and servicing requirements for Samsung heat pumps are straightforward, with an annual service costing £150-£300 to check refrigerant levels, clean filters, and inspect the inverter compressor.
The SmartThings app provides real-time performance monitoring and fault alerts, helping to catch issues early. Unlike gas boilers, heat pumps require far less frequent intervention, and with proper care they can last 15-20 years. Homeowners in Cardiff or Brighton will appreciate the quiet defrost cycles that minimise winter noise.
What is the Warranty on Samsung Heat Pumps?
The warranty on Samsung heat pumps includes 7 years coverage on parts and labour as standard when installed by an MCS-certified professional, with the option to extend further through approved installers. This provides solid long-term protection for homeowners in South West England and South Wales.
Which Property Types are Best Suited for Samsung Heat Pumps?
Property types best suited for Samsung heat pumps are medium to large UK homes (120-350 sq m), particularly those with existing radiators that benefit from the high 70°C flow temperature. They excel in retrofits where full system replacement isn’t practical, and their ultra-quiet operation makes them ideal for densely populated areas like Greater London or Brighton.
What are the Customer Ratings for Samsung Heat Pumps?
Customer ratings for Samsung heat pumps are consistently strong, especially regarding quietness and design.
Trustpilot Ratings for Samsung
Trustpilot ratings for Samsung UK average 4.3/5 from over 15,000 reviews, with heat pump owners frequently praising the low noise levels, smart app functionality, and reliable performance.
Which? Ratings for Samsung Heat Pumps
Which? ratings for Samsung heat pumps highlight excellent feedback on quiet operation and ease of use, although no dedicated 2026 model score exists; they are often recommended for retrofits in independent tests.
How Does Samsung Compare to Other Brands?
Samsung compares favourably in quietness and retrofit compatibility, making it a strong choice for modern UK homes.
Samsung vs Cosy 6
Samsung offers much higher flow temperatures (70°C vs Cosy 6’s lower output) and significantly quieter operation, ideal for homes with standard radiators, while Cosy 6 is more affordable with tariff-linked savings.
Samsung vs Aira
Samsung focuses on design and noise reduction over Aira’s longer 15-year warranty; Samsung is better suited to urban retrofits where aesthetics and silence matter most.
Samsung vs Vaillant
Samsung matches Vaillant’s quietness but provides higher flow temperatures for easier radiator compatibility, though Vaillant offers slightly better SCOP in low-temperature setups.
Samsung vs Panasonic
Panasonic heat pumps edges Samsung in raw SCOP for milder climates, but Samsung’s 70°C capability and sleeker design make it preferable for properties needing quick hot water delivery.
Samsung vs Nibe
Nibe heat pumps excel in extreme cold resilience; Samsung prioritises ultra-low noise and high-temperature output for retrofits in milder Southern England areas.
Samsung vs Daikin
Daikin provides a wider model range and slightly higher efficiency in some conditions; Samsung stands out for its modern aesthetics and quieter performance at lower decibels.
Samsung vs Mitsubishi
Mitsubishi heat pumps are renowned for long-term reliability; Samsung offers comparable performance with superior noise reduction and a more contemporary look.
Samsung vs Midea
Midea offers budget-friendly heat pumps; Samsung delivers premium build quality, quieter operation, and better smart integration for homeowners willing to invest more upfront.
Samsung vs Viessmann
Viessmann heat pumps integrate seamlessly with existing systems; Samsung’s high-temperature capability and quiet design give it an advantage in noise-sensitive or retrofit scenarios.
Samsung vs Worcester Bosch
Worcester Bosch carries strong brand heritage; Samsung appeals to those who value cutting-edge design and the lowest noise levels on the market.
Samsung vs Hitachi
Hitachi heat pumps offer high efficiency; Samsung provides better retrofit compatibility with existing radiators and a more stylish outdoor unit.
Samsung vs LG
LG heat pumps deliver similar high temperatures; Samsung edges ahead with lower noise levels and a more modern, minimalist appearance.
Is a Samsung Heat Pump Right for You?
A Samsung heat pump could be right for you if your property benefits from ultra-quiet, high-temperature renewable heating with smart controls.
Choose Samsung if:
- Your home is 120-350 sq m with existing radiators that need higher flow temperatures (up to 70°C)
- You prioritise the quietest possible operation (35 dB) for noise-sensitive areas like urban London or Brighton
- You want a stylish monobloc design that blends into modern exteriors
- You value SmartThings app integration for remote control and energy monitoring
- You’re in milder UK climates where high-temperature capability simplifies retrofits
Don’t choose Samsung if:
- You need the absolute highest SCOP for maximum efficiency in very low-temperature systems
- Your budget is limited; cheaper brands like Midea or Cosy 6 may offer better value
- Your property is very large (>350 sq m) or poorly insulated without planned upgrades
- You prefer a longer standard warranty (e.g., 10-15 years) without extensions
Need An Air Source Heat Pump Quote?
Ready to get your heat pump installed and enjoy ultra-quiet, efficient heating? EE Renewables provides expert air source heat pump installation across Southern England, Greater London, South West England, and South Wales—including areas like London, Brighton, Oxford, Southampton, Bristol, and Cardiff. Get in touch today for a free quote on the best air source heat pumps available.
FAQs
Does the Samsung heat pump support voice control with Alexa or Google Home?
Yes, through the SmartThings app, Samsung models integrate with Alexa, Google Home, and Bixby for hands-free temperature adjustments and scheduling.
How does the Samsung heat pump handle defrost cycles in winter?
Defrost cycles are quick (typically 5-10 minutes) and very quiet thanks to advanced inverter control, ensuring minimal impact on indoor comfort.
Can Samsung heat pumps be installed in conservation areas?
Yes, the sleek monobloc design and low noise often make them acceptable in conservation zones, but always confirm with local planning authorities.
What refrigerant does the Samsung heat pump use and is it environmentally friendly?
Samsung uses R32 refrigerant, which has a lower global warming potential than older types and complies with UK and EU environmental standards.
How easy is it to monitor energy usage with the Samsung heat pump?
The SmartThings app provides detailed daily and monthly energy consumption breakdowns, helping users in South West England optimise usage and track savings.
